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Frequently Asked Questions

1. How long should I wait for a confirmation?

Around 10-15 minutes, however based on availability you may get a call sooner or bit longer
2.Will I get calls from many vehicle service providers?

No, you'll get from only one provider who confirms your trip .

3.Is it possible to cancel a confirmed booking?

Yes, it is possible to cancel a booking even after confirmation. You need to cancel the vehicle only through calls.

4. Can I change the type of vehicle after submitting the request?

At the moment you cannot change vehicle type at www.amazetravels.com. However, you can cancel & create a new request

5. Can I book more than one vehicle from the same email ID at a single instance?

You can use same email Id to book more than one vehicle, but you need to raise those many requests

6. How do I edit my request?

At the moment, you cannot edit your request once completely submitted. However, you can cancel & create a new request .

7.Is there any cancellation charge?

No, there is no charge to cancel a request

8.Do I need to register with amazetravels.com?

Not required.

9.How can I file a complaint?

You can register your 'Complaint/Feedback' here or send an email to www.amazetravels.com

10.How much in advance can I book a taxi?

You can book a taxi 7 days in advance

11.What are the regions you operate?

Currently, we operate only in Chennai and surrounding suburban areas