- Introduction
Welcome to Amaze! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our travel cab booking app. By using our services, you agree to the collection and use of information as described in this policy. We are committed to ensuring the security of your data and providing a transparent experience. This policy outlines the types of information we collect, why we collect it, how we use it, and the choices you have regarding your data. - Information We Collect and Keep Confidential
We value your privacy and are committed to keeping your personal information secure and confidential. The data we collect is used only to improve our services and enhance your experience within the app. We do not share, sell, or disclose your personal information to third parties unless required by law. Below are the details of the information we collect and how we use it: - Personal Information (Confidential & Secure)
When you register for our services, book a ride, or interact with our customer support, we may collect the following personal details:
✅Full Name: To personalize your experience and verify your identity.
– Contact Information: This includes your phone number and email address, which help us send ride confirmations, OTPs, notifications, and support-related communications.
– Profile Picture (if applicable): If you choose to upload a profile picture, it remains confidential and is used only for identification purposes
✅Device and Log Information
When you access our app, we automatically collect certain technical data related to your device and app usage. This includes:
– Device Information: The type of device you use (e.g., Android, iOS), its model, operating system version, and unique device identifiers.
– IP Address: Used to identify general location and enhance security.
– App Usage Data: We track your app interactions, such as screens viewed, buttons clicked, and time spent on different features.
– Crash Logs & Error Reports: If the app crashes or experiences performance issues, we collect diagnostic data to analyze and fix technical problems.
✅Location Data
Since our app provides travel and cab services, real-time location access is essential for proper functionality. We collect:
– Live GPS Location: This allows us to find your current location for easy ride bookings and accurate pickup and drop-off.
– Location History: We may store past ride locations to improve service recommendations and facilitate customer support.
– Background Location Tracking: If enabled, this helps track ongoing rides and improve route suggestions, even when the app is running in the background.
✅Why Do We Collect This?
– To match you with the nearest drivers for faster pickups.
– To provide real-time ride tracking for security and convenience.
– To store ride history for your reference and trip management.
✅Storage Access
Our app may request permission to access your device storage for specific functionalities, such as:
– Saving Ride History & Invoices: To allow you to store receipts and booking details on your device.
– Uploading Documents (if required): Some services may require you to upload identification or payment proofs for verification purposes. - Notification Data: We send push notifications to keep users informed about important updates, alerts, and promotional offers.
- How We Use Your Information
The collected data is used to:
– Ensure smooth app functionality and personalized user experience.
– Store and manage user-uploaded content securely.
– Provide real-time updates and alerts through push notifications.
– Improve app performance through analytics and user feedback.
– Enhance security measures and prevent fraudulent activities.
– Provide accurate location tracking for navigation and personalized services.
Data Sharing and Security
– We do not sell, trade, or rent user data to third parties.
– We implement industry-standard security measures to protect your information against unauthorized access, alteration, and misuse.
– Data is used strictly for app improvement, functionality enhancement, and security monitoring.
– Any third-party services used in the app comply with strict data protection policies.
Permissions Required
The Amaze App requires the following permissions for essential functionality:
– Storage: To save and manage user-uploaded content, documents, and downloaded media.
– Location: To provide real-time tracking, navigation, and location-based features for better user experience.
– Notifications: To send important alerts, updates, and promotional notifications to keep users informed.
Users can manage these permissions within their device settings at any time.
What is the QR Code Feature?
The QR code scanning feature in our app enables users to:
– Book a Ride Instantly – Scan a driver’s QR code to request a ride without manually entering details.
– Verify Your Ride – Ensure you are boarding the right vehicle by scanning the driver’s QR code.
– Share Ride Details – Send your QR code to friends or family for easy trip tracking.
6. User Control and Choices
Users have full control over their data and privacy settings. You can:
– Modify or revoke app permissions in your device settings.
– Opt-out of receiving push notifications.
– Request access, correction, or deletion of your data by contacting our support team.
7. Data Retention Policy
– We retain user-provided data as long as the application is in use.
– Automatically collected information may be stored for up to 24 months and then aggregated.
– Users can request data deletion by contacting our support team.
8. Children’s Privacy
– We do not knowingly collect data from children under the age of 13.
– If a parent or guardian becomes aware that their child has provided us with information without consent, they can contact us for immediate deletion of the data.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in regulations or app functionality. Any updates will be posted within the app and on our official website. Users are encouraged to review the policy regularly.
For the latest updates, visit: https://amazetravels.in/amaze/app/amaze_travels_privacy_policy.html
Our Commitment to Privacy & Security
– No Third-Party Sharing – Your data is never sold or shared with advertisers or external agencies.
– Strong Encryption & Security Measures – We implement security protocols to protect your data from unauthorized access.
– Full User Control – You can update or delete your data at any time through the app settings.
10. Contact us
For general inquiries, ride-related issues, or assistance with your account, you can contact our customer support team:
📧 Email: amazetravels25@gmail.com
🕒 Support Hours: 24/7 (or specify operating hours)
11. Final Consent & Agreement to Privacy Policy
By using Amaze App, you acknowledge that you have read, understood, and agreed to the terms outlined in our Privacy Policy. Your continued use of our services constitutes your explicit consent to the collection, use, and protection of your personal information as described in this policy.
Your Consent Covers:
✅ Data Collection & Use – You agree that we may collect and process your personal data (such as name, contact details, location, and device information) solely for providing and improving our services.
✅ Confidentiality & Security – You acknowledge that your data will be kept confidential and will not be shared with third parties except as required by law or for service functionality.
✅ Location Data – You consent to the use of your real-time location for ride booking, navigation, and trip optimization, with full control over location permissions in your device settings.
✅ Notifications & Communication – You allow us to send important updates, service-related alerts, and security notifications. You may adjust your notification preferences at any time.
✅ Policy Updates – You understand that this Privacy Policy may be updated periodically, and continued use of the app signifies acceptance of any modifications.
🔒 Your Privacy, Our Priority: We are committed to ensuring the highest standards of security and data protection. Your personal information is handled with strict confidentiality and never misused or sold to third parties.
If you do not agree with our Privacy Policy, you should discontinue using our services. For any concerns or questions, please contact us at:
📧 Email: amazetravels25@gmail.com
By proceeding with the use of Amaze App, you confirm your acceptance of our Privacy Policy.
🚖 Thank you for trusting Amaze App with your privacy!